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Frequently Asked Questions
GateScan is a 100% software-based solution. You can set up your account, import your guest list or integrate your ticketing platform, and go live within 30 minutes. No specialized hardware is required—just any smartphone.
Absolutely. For events with over 10,000 attendees or permanent access control needs for institutions, we offer dedicated enterprise pricing with volume discounts. Please use the contact form above to request a custom quote.
Yes! All enterprise and professional tier customers receive 24/7 priority on-call support during their live event days to ensure everything runs smoothly at the gates. You will have a direct line to our engineering and support teams.